Help Centre
How can we help? Search our answers or browse by topic.
General Support
Your one-stop site for all HotShot Ultra Fast Broadband support.
12 articlesModem Support
Setup, operation and lots more.
7 articlesYour Account
Billing, payments and your details.
10 articlesGetting HotShot Broadband
What you need to get started.
9 articlesAbout HotShot Unlimited
Learn about the HotShot plan and other details.
9 articlesGet Started
A general guide to how HotShot Unlimited works.
1 article
Didn't find an answer?
Our local support team is happy to help. Get in touch and we'll sort it out.
- Call us09 688 2020
- Email usservice@hotshot.nz
- HoursMonday–Saturday, 09:00–17:30 (closed public holidays)